Anna Saliienko

Lawyer

E-mail

saliienko@prikhodko.com.ua

Phone numbers

Family law specialist. Deals with issues of divorce, alimony, division of property and adoption.

Renewal of permanent care

Permanent care is a comprehensive social service that provides systematic assistance to individuals who, due to a significant deterioration in their health, disability, or old age, cannot independently meet their life needs and require external support.

This includes not only performing household functions, but also providing psychological support, promoting socialization and integration, and monitoring their health.

Grounds for Renewal of Permanent Care: A Detailed Analysis

Resuming ongoing care is an integral part of ensuring continued support for those who need it.

This is not an automatic process and requires justification.

The main reasons for renewing ongoing care are:

Changes in the health of the person in need of care: This is the most common reason for renewal. A change in disability group, deterioration of cognitive functions, development of new serious illnesses or exacerbation of existing ones, leading to an increased need for outside help, require a review and renewal of care.

For example, if a person with a disability group II who was receiving partial care requires full care due to disease progression, renewal with appropriate justification is necessary.

Changes in family composition or living conditions: These factors can significantly affect the ability of relatives to provide care. For example, the departure of the caregiver abroad, the death of a family member who provided care, or a change of residence that makes it impossible to provide adequate care may be grounds for renewal.

This also includes cases where a new member of the family appears who requires significant care themselves, or the number of able-bodied people who could provide care decreases.

Expiration of the previous care decision: The decision to provide permanent care is issued for a certain period, which may be determined by a medical opinion or regulatory acts.

For example, it may be a year, two years, or until the next review of the MSEC. It is important to monitor these periods and initiate the renewal procedure in a timely manner. Ignoring this may lead to a temporary loss of the right to care and, accordingly, to the related social benefits.

Changes in legislation affecting the procedure for providing care: The legislation of Ukraine in the field of social services is dynamic. The introduction of new norms that change the criteria for providing care, the list of required documents, or the review procedure may require re-submission of documents and updating the care status.
The need to update data: Even if a person’s health and life circumstances have not changed significantly, renewal may be necessary to update data in social protection registers, which is an important condition for ensuring continuity of receipt of social services and benefits.

It is important to emphasize that each reason for renewing care requires documentary confirmation.

This may be a new medical report, a certificate of family composition, an extract from the civil status register, etc.

Resubmitting documents and completing the appropriate procedures is a mandatory step to ensure proper and justified renewal of care.

Procedure for renewing permanent care: step-by-step algorithm

The procedure for renewing ongoing care requires attention and consistency in actions.

Collection of necessary documents. To renew your ongoing care, you must carefully prepare the following package of documents. This must be a complete and accurate set of information, as the absence or incorrectness of any document can delay the process.
Submission of documents. The collected package of documents is submitted to the social protection authority at the place of registration or actual residence of the person in need of care.

Personal submission: The most common way. The applicant or his/her legal representative brings the documents in person. It is advisable to have the original documents for verification.
Sending by mail: Some authorities allow documents to be sent by registered mail with a description of the attachment. However, this method may be slower and require additional clarification.
Through the Center for Administrative Services (CASS): Many communities have integrated the service for submitting documents for permanent care into the ASC, making the process more convenient and faster.
Electronic submission: With the development of digital services, it is possible in the future to expand the possibilities of submitting documents through the “Diya” portal or other electronic government services. However, as of 2025, most documents still require paper submission.

After submitting the documents, an employee of the social security authority registers the application and provides a certificate of acceptance of the documents with an indication of the date.

It will also be useful: REGISTRATION OF PERMANENT CARE – 2025

Deadline for consideration and decision making

Ukrainian legislation stipulates that consideration of the application and decision on renewal of care must be made within 10 working days from the date of submission of the complete package of documents.

Practical recommendations and tips for applicants (2025)

For a successful and smooth resumption of ongoing care, as well as for

To avoid possible difficulties, it is recommended to follow the following practical tips:

Prepare documents in advance and monitor deadlines: This is one of the most important aspects. It is necessary to monitor the validity periods of all medical reports, disability certificates and other documents. It is advisable to start collecting documents 1-2 months before the expiration of the previous care decision. This will avoid interruptions in the provision of care and related payments.
Track changes in legislation: The legislation in the field of social services in Ukraine is dynamic. Subscribe to official sources of information (websites of the Ministry of Social Policy, the Verkhovna Rada of Ukraine, local governments) to stay informed of current changes that may affect the procedure for renewing care.

Following these recommendations will help ensure the continuity and timeliness of ongoing care, minimize potential complications, and protect your rights.

Renewal of permanent care is an extremely important procedure that ensures social protection and a dignified life for persons who cannot take care of themselves independently.

In the face of modern challenges, such as martial law and post-war reconstruction processes, understanding current changes in legislation and adhering to established procedures is the key to successful resumption of care.

Careful compliance with legislative requirements, timely submission of a complete and reliable package of documents, as well as active interaction with social protection authorities are key to ensuring the continuity of this vital social service.