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Attorney. Specialist in commercial and labor law. Over 16 years of experience in legal support of businesses - debt recovery, contract enforcement, recovery of damages, commercial property and lease disputes.

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Licensing of tourism activities

Licensing of tourism activities

In Ukraine, to carry out tourism activities, it is necessary to obtain a license that defines the conditions and requirements for the company. Without such a license, it is prohibited not only to conduct tourism activities, but also to call yourself a tour operator.

Requirements for a tour operator to obtain a license

The tour operator must meet the following requirements:

  1. Qualification requirements for management:
    • The owner/manager of the travel company must have a higher education, or
    • A minimum of three years of experience in the tourism industry
  2. Financial support:
    • 10,000 euros – for domestic tourism
    • 20,000 euros – for international tourism

The license terms apply to all legal entities, regardless of their organizational and legal form and form of ownership.

Travel agents – companies that only sell ready-made tours developed by a licensed tour operator – do not need a license.

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Licensing process of tourism activities

ліцензія туроператора

Licensing authority

Licensing is carried out by the State Agency for Tourism Development of Ukraine.

Terms

  • Document review: 10 business days
  • License validity: 5 years

Required documents

To obtain a license, you must submit an application of the established form and the following documents (in person, by email or regular mail, registered letter):

  • Certificate of state registration
  • Certificate of entry into the Unified State Register of Economic and Social Affairs
  • Order on the appointment of a manager
  • Charter indicating the right to tourist activities
  • Documents for premises (lease agreement or ownership)
  • Bank guarantee of financial security
  • Client insurance contracts (medical and accident)
It will also be useful: Legal outsourcing

Responsibility and important aspects

Liability for violations

  • Fine for operating without a license
  • License cancellation if false information is provided
  • Prohibition on re-obtaining a license for one year after cancellation

Obligations of a tour operator upon termination of activity

  1. Planned termination:
    • Notify the licensing authority in a month
    • Post information on the website
  2. Force majeure termination:
    • Notify within one month of termination
    • Post information on website

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What to do if a license is denied?

An application for a license shall be rejected if:

  • An incomplete package of documents has been submitted
  • Documents are incorrectly drawn up: signed by an unauthorized person, violate the requirements of the Law on Licensing, do not comply with the established form or contain incomplete data
  • The deadlines for submitting the application have been violated
    There is no information about the applicant in the Unified State Register or there is data on the termination of his activities
    Control over the activities of the entity by the aggressor state has been detected

A license is refused if:

  • The applicant does not meet the licensing conditions
  • Inaccurate data was found in the documents (discrepancies between the submitted documents and the actual situation)
  • There is a court ban on a certain type of activity

The refusal can be appealed through the Expert Appeals Board for Licensing or the District Administrative Court. The applicant himself or his official representative, for example, a lawyer, has the right to file a complaint. However, if you immediately use the services of experienced lawyers, with a probability of 99.9% you will receive a license without obstacles.

Legal framework

The activities of companies providing tourist services are regulated by:

  • The Law of Ukraine “On Licensing of Types of Economic Activities”
  • The Law of Ukraine “On Tourism”
  • The Law of Ukraine “On Protection of Consumer Rights”
  • Other regulatory legal acts

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Need help obtaining a tour operator license?

Our company provides a full range of services for obtaining a license for tour operator activities:

  • Verification of your company’s compliance with licensing requirements
  • Preparation of a full package of necessary documents
  • Interaction with the State Agency for Tourism Development
  • Legal support at all stages of obtaining a license
  • Consultations on further activities

Professional legal assistance in licensing will allow you to take into account all the nuances and avoid possible mistakes. Fill out the application below to discuss the details of your case with a lawyer.

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1 question

Do you already have a registered legal entity?

Yes
No

2 question

Do you plan to organize tours outside Ukraine?

Yes
No

3 question

Does the head of your company have a specialized higher education in the field of tourism?

Yes
No

Is a subscriber form of service possible to quickly resolve issues as they arise?

Yes, of course, we take companies for permanent support.

The subscription form of service allows you to receive a full range of legal services on an ongoing basis for a fixed monthly fee.

Our lawyers will accompany all economic legal relations of your company: from drawing up contracts and solving corporate issues to representing interests during inspections by regulatory bodies and in court disputes.

We have very flexible pricing, so contact us and we will discuss your specific case.

Do you work only in Kyiv?

Fortunately, modern technologies allow us to effectively solve almost any legal issue online regardless of your location. In cases where personal presence is necessary, our lawyers are ready to travel to any point in Ukraine. Moreover, thanks to our network of reliable partners abroad, we can provide legal support even in international cases. Our goal is to provide you with quality legal assistance wherever you are.

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