Head of practice
Attorney. Specialist in commercial and labor law. Over 16 years of experience in legal support of businesses - debt recovery, contract enforcement, recovery of damages, commercial property and lease disputes.
Licensing of tourism activities
In Ukraine, to carry out tourism activities, it is necessary to obtain a license that defines the conditions and requirements for the company. Without such a license, it is prohibited not only to conduct tourism activities, but also to call yourself a tour operator.
Requirements for a tour operator to obtain a license
The tour operator must meet the following requirements:
- Qualification requirements for management:
- The owner/manager of the travel company must have a higher education, or
- A minimum of three years of experience in the tourism industry
- Financial support:
- 10,000 euros – for domestic tourism
- 20,000 euros – for international tourism
The license terms apply to all legal entities, regardless of their organizational and legal form and form of ownership.
Travel agents – companies that only sell ready-made tours developed by a licensed tour operator – do not need a license.
Licensing process of tourism activities
Licensing authority
Licensing is carried out by the State Agency for Tourism Development of Ukraine.
Terms
- Document review: 10 business days
- License validity: 5 years
Required documents
To obtain a license, you must submit an application of the established form and the following documents (in person, by email or regular mail, registered letter):
- Certificate of state registration
- Certificate of entry into the Unified State Register of Economic and Social Affairs
- Order on the appointment of a manager
- Charter indicating the right to tourist activities
- Documents for premises (lease agreement or ownership)
- Bank guarantee of financial security
- Client insurance contracts (medical and accident)
Responsibility and important aspects
Liability for violations
- Fine for operating without a license
- License cancellation if false information is provided
- Prohibition on re-obtaining a license for one year after cancellation
Obligations of a tour operator upon termination of activity
- Planned termination:
- Notify the licensing authority in a month
- Post information on the website
- Force majeure termination:
- Notify within one month of termination
- Post information on website
What to do if a license is denied?
An application for a license shall be rejected if:
- An incomplete package of documents has been submitted
- Documents are incorrectly drawn up: signed by an unauthorized person, violate the requirements of the Law on Licensing, do not comply with the established form or contain incomplete data
- The deadlines for submitting the application have been violated
There is no information about the applicant in the Unified State Register or there is data on the termination of his activities
Control over the activities of the entity by the aggressor state has been detected
A license is refused if:
- The applicant does not meet the licensing conditions
- Inaccurate data was found in the documents (discrepancies between the submitted documents and the actual situation)
- There is a court ban on a certain type of activity
The refusal can be appealed through the Expert Appeals Board for Licensing or the District Administrative Court. The applicant himself or his official representative, for example, a lawyer, has the right to file a complaint. However, if you immediately use the services of experienced lawyers, with a probability of 99.9% you will receive a license without obstacles.
Legal framework
The activities of companies providing tourist services are regulated by:
- The Law of Ukraine “On Licensing of Types of Economic Activities”
- The Law of Ukraine “On Tourism”
- The Law of Ukraine “On Protection of Consumer Rights”
- Other regulatory legal acts
Calculate the cost of legal assistance
Need help obtaining a tour operator license?
Our company provides a full range of services for obtaining a license for tour operator activities:
- Verification of your company’s compliance with licensing requirements
- Preparation of a full package of necessary documents
- Interaction with the State Agency for Tourism Development
- Legal support at all stages of obtaining a license
- Consultations on further activities
Professional legal assistance in licensing will allow you to take into account all the nuances and avoid possible mistakes. Fill out the application below to discuss the details of your case with a lawyer.
Calculate the cost of services
1 question
Do you already have a registered legal entity?
2 question
Do you plan to organize tours outside Ukraine?
3 question
Does the head of your company have a specialized higher education in the field of tourism?
Is a subscriber form of service possible to quickly resolve issues as they arise?
Yes, of course, we take companies for permanent support.
The subscription form of service allows you to receive a full range of legal services on an ongoing basis for a fixed monthly fee.
Our lawyers will accompany all economic legal relations of your company: from drawing up contracts and solving corporate issues to representing interests during inspections by regulatory bodies and in court disputes.
We have very flexible pricing, so contact us and we will discuss your specific case.
Do you work only in Kyiv?
Fortunately, modern technologies allow us to effectively solve almost any legal issue online regardless of your location. In cases where personal presence is necessary, our lawyers are ready to travel to any point in Ukraine. Moreover, thanks to our network of reliable partners abroad, we can provide legal support even in international cases. Our goal is to provide you with quality legal assistance wherever you are.
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