Lawyer for Loans and MFO Microloans
A lawyer for loans and MFO microloans helps a borrower determine how much they are actually legally required to repay, whether the charges comply with the agreement and the law, and which protection mechanisms are available in the specific situation.
Clients most often seek legal assistance when they:
- have several microloans at the same time;
- can no longer service their debts because the monthly burden has increased;
- do not understand the structure of the debt;
- have been charged significant interest, commissions, or penalties by an MFO;
- have had the claim assigned to another financial company;
- are receiving calls from collectors;
- have received a claim or demand for payment;
- have been sued by an MFO;
- already have enforcement proceedings opened against them.
The existence of an overdue payment does not mean that any amount stated by an MFO or collector is automatically correct and recoverable in full.
What a Lawyer Reviews in an MFO Agreement
The first stage is document analysis.
The following are reviewed:
- the amount of credit actually received;
- the credit term;
- the interest rate;
- the daily interest rate;
- the real annual percentage rate;
- the total cost of credit;
- commissions;
- penalties;
- extension terms;
- the repayment procedure;
- changes to the agreement terms;
- additional services.
The current Law of Ukraine “On Consumer Lending” provides that the maximum daily interest rate for consumer credit may not exceed 1%.
Therefore, the outdated approach of describing microloans only through notional figures such as “500–700% per year” no longer accurately reflects the current regulatory framework.
Review of the Amount Owed to an MFO
The lawyer separates the amount claimed by the MFO into individual components:
- loan principal;
- accrued interest;
- commissions;
- fines and penalties;
- other payments.
After that, the lawyer determines:
- whether each payment is provided for in the agreement;
- whether the accrual period was applied correctly;
- whether payments already made have been taken into account;
- whether statutory limits have been observed;
- whether the debt includes payments that the borrower is not legally required to make.
This analysis is particularly important where the original microloan amount was relatively small but the creditor is claiming a substantially larger debt.
Are High Interest Rates on Microloans Legal?
The fact that a loan is expensive does not by itself make the agreement unlawful.
It is necessary to check:
- whether the rate complies with current limits;
- whether it was calculated correctly;
- whether information about the cost of credit was properly disclosed to the consumer;
- whether any payments are hidden under other names;
- whether the terms were changed contrary to the law or the agreement.
The law establishes separate requirements for the daily interest rate, real annual percentage rate, and total cost of credit to the consumer.
MFO Commissions and Additional Services
The agreement may include:
- commissions;
- insurance payments;
- information services;
- additional services;
- other payments.
The lawyer checks:
- whether the consumer agreed to the service;
- whether it was mandatory;
- whether its cost was included in the proper calculation;
- whether it disguises the actual cost of the credit.
The name of a payment alone does not determine whether it is lawful — its economic substance and compliance with the agreement and legislation are what matter.
What to Do If You Have Several MFO Loans
A common situation is where a person takes out a new microloan to repay a previous one and gradually accumulates several loans at the same time.
In such a case, the full picture should be established:
| MFO |
Loan Principal |
Claimed Debt |
Status |
| Creditor No. 1 |
Under review |
Under review |
Overdue / negotiations / court |
| Creditor No. 2 |
Under review |
Under review |
Overdue / collectors |
| Creditor No. 3 |
Under review |
Under review |
Current loan |
After the analysis, it becomes possible to prioritize work with each creditor and avoid making random payments without understanding the result.
Can You Negotiate Restructuring with an MFO?
Such negotiations are possible, but the specific outcome depends on the creditor and the circumstances.
The parties may discuss:
- a new payment schedule;
- installment payments;
- fixing the total debt amount;
- reducing part of the additional charges;
- a one-time repayment on agreed terms;
- other settlement options.
A lawyer cannot guarantee that the MFO will agree to write off interest or part of the debt.
However, properly conducted negotiations make it possible to document the creditor’s position and avoid a situation where the borrower transfers money without clearly understanding how it will be applied.
How to Properly Negotiate Repayment
Before paying the agreed amount, it is advisable to obtain written confirmation of:
- the exact amount that must be paid;
- the payment deadline;
- how the payment will be applied;
- whether any other debt will remain after payment;
- which document will confirm fulfillment of the agreement.
This is particularly important where the parties agree on repayment of only part of the amount originally claimed by the creditor.
If the Debt Was Sold to Another Company
An MFO may assign the claim to another creditor in the cases and according to the procedure provided by law and the agreement.
After receiving a demand from a new company, it is necessary to check:
- who the new creditor is;
- the legal basis for assignment of the claim;
- which debt was assigned;
- whether previous payments were taken into account;
- whether the claimed amount was calculated correctly;
- who exactly is carrying out the further debt settlement.
Payments should not be made solely after a phone call from an unknown company without checking the documents.
Collectors and MFO Debts
The law establishes special rules for interaction with consumers when settling overdue debt.
A collection company must act within the established rules, while the NBU regulates and supervises this area. In August 2026, the NBU also updated regulations governing the activities of collection companies.
Unlawful methods of influence are prohibited, including:
- threats;
- blackmail;
- humiliation;
- misleading the debtor;
- unlawful disclosure of information about the debt;
- other prohibited forms of pressure.
What to Do If Collectors Violate the Rules
Evidence should be documented:
- telephone numbers;
- dates and times of calls;
- SMS messages;
- messenger communications;
- letters;
- other materials.
After that, it is possible to consider:
- a claim to the creditor;
- a complaint to the National Bank;
- other legal protection mechanisms depending on the nature of the violation.
Complaint to the NBU Against an MFO
If a financial company violates legal requirements, the borrower may apply to the National Bank of Ukraine.
It is advisable to prepare:
- the agreement;
- the debt calculation;
- receipts;
- a previous request to the MFO;
- the creditor’s response;
- evidence of collectors’ actions;
- other documents.
The complaint should identify a specific violation rather than simply request that the loan be “written off.”
What to Do If the MFO Has Filed a Lawsuit
Court documents should not be ignored.
After receiving the claim, the lawyer checks:
- the existence and content of the credit agreement;
- evidence that the funds were received;
- the amount of debt claimed;
- the period for which interest was accrued;
- commissions and penalties;
- payments made by the borrower;
- assignment of the claim;
- other evidence submitted by the creditor.
A statement of defense and legal position are then prepared.
The mere existence of a credit agreement does not mean that the court will automatically award exactly the amount stated by the creditor in the claim.
What May Happen After a Court Decision
If the creditor obtains an enforcement document, the matter may proceed to a state or private enforcement officer.
Enforcement proceedings may involve:
- arrest of bank accounts;
- recovery of funds;
- recovery from income;
- arrest of property;
- other enforcement measures provided by law.
Therefore, it is better to analyze the court case before the decision becomes final rather than contacting a lawyer for the first time after accounts have already been arrested.
Can an Apartment Be Taken Immediately Because of a Microloan?
The existence of an overdue microloan does not itself mean the borrower will automatically lose an apartment.
For compulsory recovery, the creditor must have a proper legal basis and follow the applicable procedure.
In addition, enforcement proceedings contain rules on priority and conditions for recovery against property.
Therefore, the statement “if you do not pay an MFO, they will immediately take your apartment” is incorrect.
Can You Simply Stop Paying an MFO?
Legal assistance does not consist of advising a borrower to simply stop performing a lawful obligation.
If the borrower actually received the funds, it is necessary to determine:
- what amount is lawfully repayable;
- which charges may be challenged;
- whether restructuring is possible;
- whether court protection is required;
- whether negotiated settlement makes sense.
The strategy depends on the documents, not on a universal recommendation to “pay nothing.”
When MFO Debts Become a Systemic Problem
If a person has:
- a large number of creditors;
- a significant total amount of debt;
- open court cases;
- enforcement proceedings;
- no realistic ability to service the obligations,
the situation should be assessed beyond the level of a single MFO.
In certain cases, it may be appropriate to separately assess the possibility of personal insolvency proceedings under the Bankruptcy Procedures Code of Ukraine.
This is an entirely different procedure and is not suitable for every debtor, so it requires a preliminary analysis of debts, income, and assets.
How a Lawyer Helps in Disputes with MFOs
Legal support may include:
- analysis of all credit agreements;
- calculation of the actual debt;
- review of the legality of interest and payments;
- preparation of requests to MFOs;
- negotiations with creditors;
- support during restructuring;
- complaints to the NBU;
- response to unlawful collector actions;
- preparation of a statement of defense;
- court representation;
- protection in enforcement proceedings.
Stages of Cooperation
- Information collection. You provide a list of MFOs, agreements, and payment information.
- Debt analysis. We review the principal, interest, commissions, and other charges.
- Stage assessment. We determine which cases are in negotiations, where collectors are involved, and where court proceedings have already begun.
- Strategy. We develop a separate plan for each creditor.
- Negotiations and submissions. We prepare claims, proposals, and complaints.
- Court protection. Where necessary, we represent the client in court.
- Result monitoring. We verify compliance with written agreements and the current outstanding balance.
Cost of Legal Services for Loans and MFO Debts
The cost depends on the scale of the problem.
The price is affected by:
- the number of MFOs;
- the number of credit agreements;
- the amount of debt;
- the volume of accrued charges;
- the involvement of collectors;
- the need for negotiations;
- the existence of court cases;
- enforcement proceedings;
- the scope of full legal support.
Common Situations with Microloans
| Situation |
What Do We Check? |
Possible Actions |
| The debt has increased significantly |
Principal, interest, commissions, and accrual period. |
Legal recalculation and challenge of disputed amounts. |
| Several microloans |
The complete debt structure. |
A unified strategy for dealing with creditors. |
| Collectors are calling |
Who is carrying out the collection and by what methods. |
Documentation of violations, claim, complaint to the NBU. |
| The debt was transferred to another company |
The new creditor’s rights and the amount claimed. |
Document review before making payments. |
| The MFO filed a lawsuit |
The claim, agreement, and calculation. |
Statement of defense and court protection. |
| Enforcement proceedings have been opened |
The enforcement document, debt, and enforcement officer’s orders. |
Protection of the debtor’s rights in enforcement proceedings. |
Conclusion
A microloan problem should be resolved based on documents and an accurate calculation, not merely on the amount quoted by the creditor over the phone or shown in a personal account. Reviewing the agreements, legality of interest and commissions, creditor status, and collectors’ actions makes it possible to determine which part of the claim should be paid, which amounts may be challenged, and whether negotiations, a complaint to the NBU, or court protection are appropriate.
Have several microloans accumulated, are MFOs demanding significantly more than the amount you received, or have collectors already become involved? Submit a request on the Prikhodko & Partners Law Firm website. A lawyer will review the agreements and debts, explain the actual legal risks, and develop a plan for dealing with each creditor.