Freeze a Loan

Unable to make your loan payments on time, while the bank is already charging overdue amounts or transferring the debt for collection?

“Freezing a loan” in everyday terms usually means reaching an agreement with the bank or another creditor on payment deferral, a revised payment schedule, restructuring, or another mechanism to reduce the current credit burden, rather than simply stopping debt payments unilaterally.

Prikhodko & Partners Law Firm Prikhodko & Partners helps borrowers negotiate with banks, microfinance organizations, and other creditors: we analyze loan agreements and calculations, prepare requests for restructuring or deferral, review the terms proposed by the creditor, and support the settlement of overdue debt.

Our awards

Stages of cooperation with a lawyer

Prices for our services in the “Debtor's rights protection” practice

Calculate the cost of services

Do you already have overdue debt under the loan?

Do you want to reduce your monthly payment or obtain a payment deferral?

Has the bank already refused restructuring?

Do you need support in negotiations with the bank or protection against debt recovery?

Services in the “Debtor's rights protection” practice

01 Write-off of single tax debt (SP) due to bankruptcy 02 Judicial debt restructuring outside of bankruptcy proceedings 03 Appealing a loan agreement 04 Credit history appeal 05 Statement of claim for debt collection under a loan agreement 06 Statement of claim to appeal the actions of a state enforcement officer 07 Claim to lift seizure of property and accounts 08 Judicial support of cases with the Unified State Register of Legal Entities 09 Credit history check 10 Sue the bank 11 Close a loan in cryptocurrency 12 Legal assistance with microcredits (MFIs) 13 Statement of claim for debt collection under a credit agreement 14 Statement of claim for collection of debt for utility services 15 Complaint to the NBU against the MFI 16 Removal of seizure from property in enforcement proceedings 17 Removal of encumbrance from movable property 18 Application for writing off interest on the loan 19 Appealing the executive proceedings in case of imposition of a fine by the TCC 20 Write-off of loans and interest on loans to female military personnel 21 Recalculation of the amount of the debt in court 22 Remove the attachment from the account, property, apartment, car 23 Claim for cancellation of debt for communal services 24 Forced collection of debt 25 Recognizing a natural person as bankrupt 26 Debt collection from military personnel 27 Debt write-off for utility services 28 Debt collection for utility services during the war 29 Lawsuit for recognition of a natural person as bankrupt 30 Unlocking debtors’ account 31 Removal of seizure from the debtor’s account 32 Restructuring of PrivatBank credit card debt 33 Removal of seizure from the debtor’s property 34 Removal from the unified register of debtors 35 Lawyer under Article 302 of the Criminal Code – Creation or maintenance of places of debauchery and solicitation 36 Restructuring of foreign currency loans 37 Write-off of interest on a loan to the military in Ukraine 38 Termination of executive proceedings of a serviceman 39 The single register of debtors is the price of removal from the register of debtors 40 Determination of a current bank account for spending transactions 41 Appealing executive inscriptions 42 Response to the claim for debt collection by receipt 43 Write-off of accrued interest during martial law on loans for military personnel 44 Lawyer under Art. 200 of the Criminal Code – Illegal actions with transfer documents, payment cards and other means of access to bank accounts, electronic money 45 Objection to the claim for debt collection 46 A statement of claim for the removal of seizure from property 47 A statement of claim for the removal of the attachment from the debtor’s funds 48 A statement of claim for the removal of a seizure from a bank account 49 Write-off of debts of an individual in Ukraine 50 Debt cancellation in court 51 Exemption from loan debts 52 Salary account unlocking 53 Removal of seizure from the account for payment of wages 54 Debt collection during martial law 55 Restructuring debt on a mortgage loan in foreign currency 56 Lawyer for credit debts 57 Legal analysis of credit agreements 58 Writing off debts and loans 59 Individual bankruptcy 60 Freeze a Loan 61 Redemption of a loan or debt 62 Collector protection 63 Bank protection 64 Remove the arrest from the apartment
20%
discount
If we do not
call back
during the day
Consultation

We provide services throughout Ukraine and abroad

Created with Raphaël 2.1.0
Kyiv
Lviv
Odesa
Dnipro
Kharkiv
Zaporizhzhia
Vinnytsia
Zhytomyr
Chernihiv
Poltava
Cherkasy
Kropyvnytskyi
Mykolaiv
Kherson
Lutsk
Rivne
Ternopil
Khmelnytskyi
Ivano-Frankivsk
Uzhhorod
Chernivtsi
Sumy

Our clients

In legal matters
it is important to act correctly from the very beginning

Start with a consultation and get expert assistance
from our experienced specialist
Get a consultation
Kolesnyk Ilya
Kolesnyk Ilya
Attorney
Specialist in bankruptcy of individuals and legal entities. Provides legal support in bankruptcy procedures for individuals, private limited liability companies, legal entities, as well as closing executive proceedings, concluding restructuring and settlement agreements with financial institutions

Need professional legal advice on “Debtor's rights protection”?

Send a request and we will call you back:
Or call us personally:
By submitting this form, you agree to the privacy and data usage policy on this site.

How to Freeze a Loan

“Freezing a loan” usually does not mean terminating the obligation, but attempting to agree with the creditor on changing the repayment terms. We help:

  • analyze the loan agreement;
  • check the current amount of debt and calculations;
  • prepare a request to the bank or microfinance organization;
  • justify the need for payment deferral or restructuring;
  • develop a proposal for a new payment schedule;
  • conduct negotiations with the creditor;
  • review the new terms proposed by the bank;
  • document the agreed terms in writing;
  • assess further risks if the creditor refuses to negotiate.

Possible options include:

  • deferral of individual payments;
  • reduction of the monthly payment;
  • extension of the loan term;
  • change of the repayment schedule;
  • debt restructuring;
  • change of the interest rate by agreement;
  • revision of commissions or other payments;
  • partial repayment of the debt according to an agreed schedule;
  • another individual settlement option with the creditor.

The NBU defines restructuring as a change to the material terms of a previous agreement to ease the requirements imposed on the debtor due to financial difficulties; possible changes may include the interest rate, repayment schedule, fees, or partial debt forgiveness.

Stopping payments on your own is not a “loan freeze.” If the borrower can no longer follow the existing schedule, it is safer to contact the creditor in advance and try to change the terms of the obligation in writing.

Review of the Loan Agreement and Debt

The lawyer reviews:

  • the principal amount of debt;
  • the interest rate;
  • commissions;
  • penalties and other charges;
  • the payment schedule;
  • conditions for early demand of the debt;
  • the procedure for changing the agreement terms;
  • the borrower’s rights and obligations;
  • terms for dealing with overdue debt;
  • other provisions that may be relevant to negotiations.

It is also advisable to check the debt calculation separately if overdue debt has already arisen. Consumer credit legislation regulates not only the granting of credit, but also the procedure for settling overdue debt.

Request to the Bank for Payment Deferral or Restructuring

The request may include:

  • the borrower’s details and loan agreement information;
  • the reason for deterioration of the financial situation;
  • the current level of income;
  • circumstances preventing compliance with the existing schedule;
  • the proposed restructuring option;
  • the amount the borrower can realistically pay;
  • a request for payment deferral or a revised schedule;
  • other material circumstances.

It is advisable to attach documents confirming the borrower’s circumstances. These may include:

  • income documents;
  • evidence of reduced income;
  • documents confirming termination of employment;
  • documents confirming additional mandatory expenses;
  • other materials confirming deterioration of the financial situation.

The National Bank has previously expressly recommended that borrowers who cannot make loan payments contact their financial institution regarding restructuring and confirm the relevant financial circumstances with documents.

What Terms the Bank May Offer

The bank may agree, for example, to:

  • a temporary reduction in the monthly payment;
  • postponement of part of the payments;
  • extension of the loan term;
  • a new repayment schedule;
  • changes to certain commissions;
  • a different debt repayment procedure;
  • partial cancellation of certain charges by agreement;
  • another individual restructuring option.

The specific terms depend on the creditor, the agreement, the borrower’s payment history, the current debt, and the borrower’s financial capacity. In certain special cases, legislation provided for mandatory restructuring of specific categories of foreign-currency consumer loans under statutory criteria, but those rules cannot automatically be applied to every loan.

Loan Payment Holidays

Loan payment holidays may be used as one option for temporarily reducing the borrower’s current financial burden. This may include:

  • deferral of principal payments;
  • temporary reduction in payment amounts;
  • postponement of individual payments to a later period;
  • temporary adjustment of the repayment schedule.

At the same time, it is important to check what happens to interest during this period. Loan payment holidays do not always mean:

  • complete suspension of interest accrual;
  • debt cancellation;
  • cancellation of penalty charges;
  • complete exemption from all payments;
  • automatic amendment of the agreement without written documentation.

The NBU has emphasized that loan holiday terms are determined by specific financial institutions and that introducing such arrangements is not a universal obligation of every creditor.

How to Properly Document New Loan Terms

If the parties agree to change the loan terms, written confirmation should be obtained. Depending on the situation, this may be:

  • an addendum to the loan agreement;
  • a new payment schedule;
  • a restructuring agreement;
  • an official decision or proposal from the bank;
  • another document recording the parties’ new obligations.

Before signing, it is necessary to check:

  • the new monthly payment amount;
  • the total loan term;
  • the interest rate;
  • the new total amount payable;
  • commissions;
  • penalty consequences of future late payments;
  • the procedure for early repayment;
  • what happens to the debt already accrued;
  • other additional obligations of the borrower.

A lower monthly payment does not always mean a lower total cost of the loan. Before signing a restructuring agreement, it is important to check the final amount of obligations.

Can a Credit Card Be Frozen?

It may be possible to block the card as a payment instrument through the bank, but this does not automatically terminate the debt arising from the already used credit limit. If there is already debt on the credit card, the following issues must be addressed separately:

  • repayment of the used credit limit;
  • interest accrual;
  • mandatory minimum payments;
  • overdue debt;
  • the possibility of restructuring the card debt.

Therefore, blocking the card itself and settling the debt are different actions.

What to Do If the Bank Refuses Restructuring

After a refusal, it is necessary to:

  • obtain and analyze the bank’s position;
  • review the loan agreement again;
  • check the accuracy of the calculations;
  • assess whether another proposal can be made to the creditor;
  • determine the risk of court recovery;
  • check whether enforcement documents or proceedings already exist;
  • assess the borrower’s overall debt burden.

For a person with several large debts, simply deferring one loan may not solve the problem as a whole. In that case, the entire debt situation should be analyzed.

When to Contact a Loan Lawyer

It is advisable to contact a lawyer if:

  • the bank is already charging significant overdue amounts;
  • the creditor demands early repayment of the entire debt;
  • negotiations with the bank are not producing results;
  • you doubt the accuracy of the debt calculation;
  • the debt has been transferred for collection;
  • a collection company is contacting you;
  • the bank has already filed a claim in court;
  • enforcement proceedings have been opened;
  • you have several loans and the overall debt burden has become critical.

When settling overdue debt, creditors and collection companies must comply with statutory requirements and may not mislead the consumer regarding the debt, its legal consequences, or restructuring options.

Cost of Legal Assistance with Loan Restructuring

The price is affected by:

  • the number of loan agreements;
  • the amount of debt;
  • the existence of overdue payments;
  • the complexity of the debt calculation;
  • the need to prepare a request;
  • the number of negotiations with the creditor;
  • the need to analyze restructuring terms;
  • the existence of a court dispute;
  • the existence of enforcement proceedings;
  • the required scope of legal support.

For one client, reviewing the agreement and preparing a request to the bank may be sufficient. In another situation, full negotiation support, review of restructuring terms, and protection in court or enforcement proceedings may be required.

Common Situations When a Borrower Wants to Freeze a Loan

Situation Possible Course of Action
The borrower’s income has decreased Request to the bank proposing payment deferral or a revised payment schedule.
Overdue debt has arisen Review of charges and negotiations regarding debt restructuring.
The monthly payment has become too high Negotiations regarding extension of the term or revision of the schedule.
The bank offers new restructuring terms Review of the total cost and legal terms before signing.
The bank refused payment deferral Analysis of the agreement, renewed negotiations, and assessment of the risk of court recovery.
The debt has been transferred to collectors Review of the debt, communications, and compliance with the rules for settling overdue debt.
There are several large loans Comprehensive analysis of the debt burden and possible settlement options.

Conclusion

“Freezing a loan” usually means reaching an agreement with the creditor to change the existing payment schedule, defer payments, or restructure the debt. Stopping payments unilaterally does not terminate the loan obligation and may increase the overdue amount. Therefore, in the event of financial difficulties, it is advisable to review the agreement and calculations, prepare a reasoned request to the bank, and document any new terms in writing.

Unable to follow your current loan payment schedule? Submit a request on the Prikhodko & Partners Law Firm website. A lawyer will review the agreement and debt, prepare a request to the bank, and help negotiate restructuring or payment deferral.

Additional Frequently Asked Questions

Can a loan be frozen?

This wording does not mean that a loan can automatically be legally suspended. In practice, it is necessary to negotiate with the creditor regarding payment deferral, restructuring, a revised schedule, or another permissible mechanism.

How can I freeze a bank loan?

First, it is advisable to review the agreement and current debt, and then send the bank a written request explaining the financial situation and proposing a specific new payment schedule or deferral.

For what reasons can I ask to freeze a loan?

The reason may be significant financial difficulties or circumstances that have reduced the borrower’s solvency. However, the bank decides whether to agree to voluntary restructuring based on the specific circumstances and its own terms.

What is loan restructuring?

It is a change to the material terms of a credit obligation intended to make it easier for the debtor to perform, for example by changing the schedule, term, interest rate, or other agreed parameters.

Does interest stop accruing during loan payment holidays?

Not necessarily. The terms depend on the specific creditor program, so it is necessary to separately check which payments are deferred and what happens to interest.

 

Which documents should be submitted to the bank for payment deferral?

Depending on the situation, documents regarding income, reduced income, and other evidence of the financial circumstances relied upon by the borrower may be required.

What should I do if the bank does not approve restructuring?

The calculations and agreement should be reviewed, other negotiation options assessed, and the risk of subsequent court recovery considered. If there are several debts, the entire financial situation should be analyzed comprehensively.

Can a credit card be frozen?

The card as a payment instrument may be blocked according to the bank’s rules, but this does not cancel the already used credit limit or the debt arising from it.