What should I do if my diploma is not displayed in Diya?

When a diploma isn't displayed in Diya, there are usually two reasons. The first is a lack of information in the Unified State Electronic Database on Education (USEDE). The second is that the document was issued before 2000. If you seek legal support from the specialists at "Prikhodko&Partners" Law Firm, we will help you resolve this issue. In the meantime, we suggest you familiarize yourself with the algorithm that you need to follow to achieve this.

What is the solution to the problem?

To make your diploma appear in Diya, you need to:

• contact your educational institution to update your information;
• check the information through the USEDE portal;
• update the application, as not all documents (in particular, academic degrees and military documents from before 2000) are automatically retrieved.

Therefore, these documents can be added by contacting the relevant government agency or educational institution.

The main reasons why your diploma is not displayed

Some of the reasons why your higher education document may not be displayed in Diya include:

1. Data discrepancies. This occurs when the information in the tax identification number (TIN) certificate in "Diya" and the educational document do not match.
2. Data not entered. Sometimes, a diploma is not displayed because the educational institution has not entered the information into the USEDE. If the information is not in the USEDE, it will not be reflected in Diya.
3. Old documents. Diplomas issued before 2000, or documents on academic degrees or military educational institutions, are not displayed automatically. Therefore, you must update the information through the educational institution for everything to be displayed.
4. Full name change. If the last name has changed, but the documents were issued under the old data, they will also not be displayed.

This problem should be resolved directly either with the educational institution or with the administrator of the USEDE database.

How can I check if my data has been entered into the USEDE?

To find out if your documents are included in the Unified State Electronic Database on Education issues, visit the database's official website. Then, select the document type and enter the required search information:

• last name, first name, and patronymic;
• diploma series and number;
• year of issue.

If you don't have any information about the document, you can contact the institution to submit it. Or, you can contact a lawyer who will assist you with this process, saving you time.

What should you know about SE "INFORESURS"?

In some cases, you can contact the state-owned enterprise "INFORESURS" and provide copies of all required documents. We suggest taking a closer look at how and in what situations the issue of a diploma not appearing in the Diya can be resolved.

How to act in specific situations?

Above, we listed the most common scenarios for when documents aren't displayed in Diya. Now, let's look at the steps to take when specific issues arise:

• You've discovered that your document is displayed in the USEDE, but not in Diya. This is usually due to a discrepancy between the TIN number in Diya and your educational document. To correct this, you need to contact the educational institution that issued your document.
• Diya displays incomplete or incorrect information. In this case, as in the previous case, you need to contact the educational institution to correct the error.
• Error in your date of birth. In this situation, you have two options: either contact the educational institution with scanned documents, or write to the state-owned enterprise "INFORESURS" by email. In the latter case, you will need to use a qualified electronic signature (QES) to use the service.
• Termination of educational institution operations. When an institution ceases operations, a legal successor is always appointed. Therefore, you can contact the Ministry of Education and Science to resolve this issue.

Therefore, the strategy for solving the problem depends on the circumstances of the particular situation.

What educational documents should be displayed in Diya?

When it comes to the list of educational documents that must be displayed in Diya, these include:

• a certificate or diploma of basic secondary education;
• a certificate or diploma of complete general secondary education;
• a certificate confirming work qualifications;
• a professional junior bachelor's degree, a skilled worker's degree, a junior bachelor's degree, or a junior specialist's degree;
• a bachelor's degree, a specialist's degree, or a master's degree;
• a doctorate of arts;
• a doctorate of philosophy.

In conclusion, it's worth noting that the issue of missing diploma information in Diya can be resolved. You can do this yourself, following the advice above, or with the help of a qualified lawyer who specializes in such matters. Hiring a specialist will save you time and effort, as you can delegate all the organizational aspects of the matter to them.

To order the relevant services, please fill out the contact form on our website. A lawyer will then call you back.